Aviation & Transportation Disaster Cleanup Services
Whether it involves a wide-body jetliner, a commuter train, or a water taxi, a transportation disaster is a complex, emotionally charged event in which the operating carrier’s margin for error is very small. Blackmon Mooring & BMS CAT provides aviation and transportation clients worldwide with planning, response, and recovery services based on best practices and decades of first-hand experience.
We believe that success in this demanding field requires partnerships grounded in trust, integrity, and transparency. To that end, Blackmon Mooring & BMS CAT works with each client to understand their specific needs, identify or create the right solutions, and integrate the results into their emergency plans.
Blackmon Mooring & BMS CAT does not charge a retainer and our response agreement is non-binding and non-exclusive. In addition, assistance with planning and training is provided at no charge.
We also build productive relationships by regularly participating in training, conferences, and exercises involving clients, government agencies, non-government organizations, and other stakeholders. And if the worst happens, we work side-by-side with our customer until the job is done, focusing on doing the right and compassionate thing for those involved in an efficient, cost-effective manner.
Our disaster recovery services follow industry best practices and the requirements and guidelines set forth in applicable laws and regulations.
- Sharing best practices and information on emergency response processes
- Assistance with developing plans and training materials
- Participation in training classes, drills and exercises, seminars, conferences and emergency planning group meetings
- Serving as an industry resource for information on unique or challenging situations
- Development of specific recovery plan and briefing relevant parties
- Search, recovery, control, and inventory of personal effects
- Site and command center coordination with the customer and appropriate government agencies
Final Site Survey and Inspection
- Cleaning, deodorizing and otherwise processing recovered items as necessary (for example, drying wet documents)
- Call center for servicing claims
- Secure online image catalog for facilitating identification of unassociated items (DVD or photo catalogs also available)
- Personal Effects Care Team (PECT) to return associated items
- Periodic and one-year site inspections
- Short- and Long-term storage
- Site cleanup and environmental remediation
- Removal of wreckage and storage/disposal as directed
- Temporary morgue at or near scene including liaison with statutory or governmental authorities
- Disaster Victim Identification (DVI) services
- Repatriation of remains
- Assistance to families
- Memorial and anniversary services
Integrated Crisis Management
- ID-badging at the Family Assistance Center (FAC) to designate survivors, family members and staff belonging to the operating carrier, government agencies, non-government organizations, and vendors
- Communications support including audio/visual setup at Family Assistance Center and telephone conference bridge for remote access
- Support personnel at the scene and/or in Emergency Operations Center(s) (EOC)
- Crisis Managers
- Special Assistance Team (“Care Team”) leaders, members and trainers
- Mental health support
- IT support including computers & communications
- Administrative support
Operational Continuity Support
We understand the operational urgency and the importance of restoring full capacity as quickly as possible. More than 50 customers worldwide – airlines, airports, corporate aviation departments, charter firms and more – count on Blackmon Mooring & BMS CAT for emergency planning, response and recovery support. We invite you to join them!