Aviation & Transportation Incidents

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Aviation & Transportation Incidents

We believe that success in this demanding field requires partnerships grounded in trust, integrity, and transparency. To that end, BMS CAT works with each client to understand their specific needs, identify or create the right solutions, and integrate the results into their emergency plans.

Personal Effects Recovery

Assistance with Planning and Training

  • Sharing best practices and information on emergency response processes
  • Assistance with developing plans and training materials
  • Participation in training classes, drills and exercises, seminars, conferences, and emergency planning group meetings
  • Serving as an industry resource for information on unique or challenging situations

Integrated Crisis Management

  • ID-badging at the Family Assistance Center (FAC) to designate survivors, family members, and staff belonging to the operating carrier, government agencies, non-government organizations, and vendors
  • Communications support including audio/visual setup at Family Assistance Center and telephone conference bridge for remote access
  • Support personnel at the scene and/or in Emergency Operations Center(s) (EOC)
  • Crisis Managers
  • Special Assistance Team (“Care Team”) leaders, members, and trainers
  • Mental health support
  • IT support including computers & communications
  • Administrative support

Final Site Survey and Inspection

  • Cleaning, deodorizing, and processing recovered items as necessary
  • Call center for servicing claims
  • Secure online image catalog for facilitating identification of unassociated items (DVD or photo catalogs also available)
  • Personal Effects Care Team (PECT) to return associated items
  • Periodic and one-year site inspections
  • Short- and Long-term storage

Site Remediation and Mortuary Services

  • Site cleanup and environmental remediation
  • Removal of wreckage and storage/disposal as directed

Response and Recovery

Initial Survey:

  • Development of specific recovery plan and briefing relevant parties
  • Search, recovery, control, and inventory of personal effects
  • Site and command center coordination with the customer and appropriate government agencies

Operational Continuity Support

We understand the operational urgency and the importance of restoring full capacity as quickly as possible. More than 50 customers worldwide – airlines, airports, corporate aviation departments, charter firms, and more – count on BMS CAT for emergency planning, response, and recovery support. We invite you to join them!

Mortuary Services

  • Temporary morgue at or near scene including liaison with statutory or governmental authorities
  • Disaster Victim Identification (DVI) services
  • Repatriation of remains
  • Assistance to families
  • Memorial and anniversary services
Water restoration company on-site at a single family home performing flood restoration.
Aviation & Transportation Incidents
Water restoration company on-site at a single family home performing flood restoration.

Operational Continuity Support

We understand the operational urgency and the importance of restoring full capacity as quickly as possible. More than 50 customers worldwide – airlines, airports, corporate aviation departments, charter firms, and more – count on BMS CAT for emergency planning, response, and recovery support. We invite you to join them!

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877-899-0676

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