Emergency Tips

Being prepared in any emergency situation is crucial and can help you save time and money. When disaster strikes, make sure you contact a reputable company to help you restore, clean up and recover the damage. The tips listed here are intended as a guide and it is recommended that you do not take the following actions unless it is safe to do so.

Fire & Smoke Damage

  • Avoid walking on damaged areas or sitting on furniture unless absolutely necessary.
  • Check and change your HVAC filter (furnace) and check to make sure that the blower is operating.
  • Don’t attempt to wipe down or wash walls, furniture or other potentially absorbent/porous surfaces.
  • Do not eat food, fruit, canned goods or other consumables that have been exposed to fire and smoke.
  • Ventilate the area by opening windows – if possible.
  • Avoid further damage and possible electrocution by no using electronics, appliances or attempting to check your home’s fuse box until everything has been checked over by a professional.

Water Damage

  • Check where water is coming from, but make no attempt to stop the flow. Instead, call a plumber immediately, or call us to recommend one in your area.
  • To prevent microbial growth, keep the indoor temperature below 70°F.
  • If possible, place foil or plastic below furniture legs to prevent rust or furniture stains on your flooring.
  • Look at the chart in your home’s fuse box and turn off the electricity to any affected rooms.
  • Lift up your curtains and wrap them around the rod to prevent water circles.
  • Be careful and mind wet, slippery floors.
  • Check your closets and remove any items from the floor that could get wet.
  • Collect sensitive and breakable items sitting on furniture to prevent further damage.
  • Carefully remove oriental or area rugs from wet areas.
  • Avoid electrocution and do not attempt to vacuum, or wet-vac any wet areas.
  • To prevent water from spreading to other areas, avoid walking on wet carpet.

Sewage Back flow

  • Areas affected by sewage back flow are highly contaminated. Avoid entry.
  • Do not clean any of the affected areas.
  • For safety and health reason, if you have to handle any contaminated materials, wear rubber gloves.
  • If possible, leave the premises until after cleanup and decontamination.

Mold Damage

  • If possible, locate and stop the source of water coming into the property.
  • As soon as possible, call an Industrial Hygienist to have any mold growth evaluated, or call us and we’ll provide you with a recommendation.
  • Spores can spread if any mold growth is touched or disturbed. Avoid touching or disturbing any growth at all costs.
  • Turn off fans and HVAC systems. Air flow can disturb mold growth and spread unwanted spores to other areas of your home.
  • If possible, seal, or close off the affected area until an expert arrives.
  • Only an Industrial Hygienist can tell you if a growth is a mold. By law, our technicians are not allowed to do so. While results are being processed, it’s important to keep the affected area closed off.