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How‌ ‌To‌ ‌Choose‌ ‌an‌ ‌Emergency‌ ‌Restoration‌ ‌Company‌


Sometimes you find yourself unlucky, as disaster strikes your home or business. One way or another, you will need professional help in restoring your property to its pre-disaster condition, and as quickly as possible.

What is a Restoration Company?

Before we begin, let’s unpack: what does a restoration company do? Well, simply put, a restoration company will restore your property after it has been damaged by a disaster. Disasters can include anything such as storms, hurricanes, biohazards, mold, smoke, and water damage. Many disasters such as these come with hidden problems, and that’s just one of the reasons to hire a professional and reputable emergency restoration company. The company you choose should: take steps to rebuild the damaged parts of your home, address any water damage and mold issues, thoroughly dry the property, clean up heavy soot and smoke, and, lastly, leave your property safe and back to its original state.

So, how does one go about finding a reputable, professional emergency restoration company? Below we share a few tips to consider when choosing the right property restoration company for you:

How To Choose a Restoration Company

Get Advice
Get in touch with your insurance agent and ask them to give you some advice on choosing a reputable emergency restoration company. Once you have been given the names of a few companies, you need to do some due diligence and find out more by checking out their website and putting some questions together.

Credentials & Insurance
Ensure the company you choose is licensed and insured; this will indicate that they have met a set of required credentials to perform the specified services and don’t have any unresolved complaints. Insurance, too, will protect the technicians working onsite as well as you, if any injuries happen onsite.

Local Company History
You’ll want a local company, as they can arrive swiftly onsite to assess the damage to your property. Find out how many years they have been in business and how many related projects they have completed within the last year.

Reputable restoration companies have emergency response teams that offer 24-hour service every day of the year, because they understand that disasters can’t be timed. And, fire and water restoration companies know that they need to act quickly because disasters such as these can disrupt property within minutes.

Firsthand references and customer reviews are the best way to glean the insight into a company’s services, professionalism, and quality of work. Find out if the company is a member of the Better Business Bureau and what their overall rating is. You can also take a look at reliable review sites online to find out specifics on the quality of service provided and anything else may need to be made aware of.

Working with Insurance
Your restoration company should have the experience, knowledge, and willingness to work with your homeowner or business insurer. They will negotiate the details of the claim, discuss the source and extent of the damage directly with your insurer, as well as ensuring that the insurance claim covers all damage to your property.

Meeting Standards
The restoration field has a set of industry standards that all qualified restoration companies follow. Make sure the company you choose has licensed and trained technicians on their staff. They should also use advanced and professional equipment and techniques when setting about your property’s restoration.

How will the company be communicating with you, and at what stages? Find out if you will be designated a project manager or supervisor and how often they will be communicating with you on their progress.

Find a Partner
Immediate attention to your damaged property after a disaster is vital; that’s why it’s essential to choose a professional, reputable company to partner with you through every step of the restoration process.

At Blackmon Mooring & BMS CAT, we understand the gravity of the situation. By utilizing the knowledge we have acquired from our decades of experience, highly trained team members, and specialized equipment, we help get your property back on the road towards recovery. Our team of experts grasp the importance of urgency when it comes to protecting an investment like your home or business, and focus on minimizing any further damage from occurring to the structure and the contents inside.

To find out more about how our team can help, and for more information, call us 24/7 at 877-899-0676.