Texas and Oklahoma residents have been praying for rain after several years of drought causing some towns to take drastic measures. This past May, everything changed, with many areas reporting more than 200 percent of their normal precipitation in just 60 days.
That large amount of rain does not come without consequences. As homes and businesses throughout the region began flooding, our teams sprung into action. They helped hundreds of customers who experienced flooding in homes and businesses. While all our teams were busy, Oklahoma City, Dallas/Fort Worth, Austin, Houston and San Antonio were the hardest hit. We worked with all types of customers in each location, from healthcare to hospitality.
For instance, in Houston, our team responded to a retail customer whose roof collapsed due to the weight of pooling rainwater. The roof fell in the facility causing extensive damage to merchandise and fixtures and allowing contaminated flood water to enter the building. In Oklahoma City, our team responded to a medical center that sustained damage from a tornado and subsequent flooding. Our team in Austin helped a storage company recover following damaging flooding to its facility. Down south in San Antonio, we responded to multiple hotels with water damage from the storms. Meanwhile, in Dallas/Fort Worth, our team added a document restoration project to the mix. The storage facility suffered a broken pipe at the height of the action. Our teams were still able to respond and work to restore the valuable documents stored in the facility.
You would think all this extra work would put our company at capacity, well it didn’t. Our company was built to ramp up the response in times of need. Each location affected already had crews and equipment, once they reached their local capacity, reinforcements from other areas and our corporate office dispatched to the area in need. Our locations that were unaffected by the flooding, such as San Francisco and Miami were able to continue with normal operations.
All this flooding is a bit of Deja Vu for our company. You see we started off as a furniture and dye company in 1948 but in 1949 the Trinity River in Fort Worth, Texas flooded causing damage to much of the city. At that point, the fate of our company was changed forever. We have been responding to disasters from floods, fires, and storms ever since then.